Summary: The Construction Manager is responsible for managing a wide range of functions
necessary to obtain and successfully execute construction projects. They are
responsible for ensuring a high quality of service in all dealings with customers, clients,
subcontractors and resource providers involved in construction services.
Primary Roles and Responsibilities:
- Manage the customer experience and overall customer satisfaction
- Educating customers in the construction process
- Evaluate and review estimates
- Negotiate customer and/or client approval of project scope and estimate
- Negotiate terms and set expectations
- Collect deposits and draws
- Schedule subcontractors, engineers, architects and vendors to provide service on active
- projects
- Create project schedule and timeline
- Coordinate and oversee the execution of services
- Conduct quality assurance activities and resolve issues
- Document and/or review job file to support the services provided
- Maintain communication with internal and external stakeholders
- Ensure all work performed complies with the plans, specifications, local codes and
- permits, and requirements of the scope of work
- Compile and resolve punch list items
- Perform final walk-through with customer
- Secure a signed Certificate of Completion and Certificate of Satisfaction
- Review budgets
- Manage expenses and assist in collecting final payment
- Manage all warranty activities
- Identify and qualify subcontractors and resource providers
- Manage any equipment, tools, and materials (assets)
- Follow and oversee safe work practices and adherence to safety and risk management
- guidelines at all times
- Perform other job duties as assigned
Qualifications:
- High school diploma/GED
- Previous construction management experience
- Superb customer service track record
- Effective written and verbal communication
- Basic computer skills including Word and Excel
- Experience in restoration and/or construction preferred
